Professional Background

Work Experience

Explore my background across technology and healthcare, with experience in operations, analytics, quality assurance, and direct patient support.

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Quality Assurance Data Analyst II

TEKsystems at Meta
Jan 2020 - Apr 2026
Fremont, CA
Supported enterprise physical security deployments across multiple global projects, ensuring 150,000+ access control and surveillance devices were programmed, configured, and validated according to technical standards.
Developed automated reporting tools and dashboards using Power BI, Tableau, Python, and Excel, reducing manual reporting efforts by 280+ hours per month while improving visibility into system health and deployment progress.
Monitored performance and compliance of 80,000+ security devices across global facilities, identifying configuration discrepancies and improving operational reliability.
Conducted technical system audits and commissioning validation checks for enterprise security platforms to ensure devices met engineering and operational readiness standards for access control panels, card readers, cameras, and alarm devices.
Collaborated with security engineers, commissioning teams, and project managers to troubleshoot configuration issues and validate system functionality across active deployments.
Designed and implemented enterprise security system audit frameworks, reducing project validation timelines from 4 months to 1 month.
Led a cross-functional team of 3 analysts and inspectors responsible for developing system validation procedures and improving deployment quality assurance processes.
Authored technical standards, inspection playbooks, and operational procedures, helping standardize QA processes across multiple security infrastructure projects.
Provided technical guidance and training to project teams and integrators on system validation processes, device configuration standards, and QA inspection protocols.
Contributed to the migration of reporting workflows from Excel to Google Workspace, converting and validating formulas to ensure reporting accuracy during a company-wide platform transition.
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Quality Assurance Data Analyst I

TEKsystems at Meta
Oct 2019 - Jan 2020
Fremont, CA
Supported enterprise physical security deployments across 75+ global projects, performing QA inspections, commissioning validation, and installation verification for 80,000+ access control, CCTV, and alarm devices to ensure systems met technical and security standards.
Conducted field site walks and construction inspections to verify installation of security infrastructure and confirm compliance with engineering specifications, safety requirements, and project standards.
Reviewed hundreds of construction and installation records using PlanGrid, BIM 360, and ACC Build to ensure security infrastructure deployments aligned with engineering drawings and approved project documentation.
Performed technical audits of enterprise security platforms, validating device installation, wiring, and configuration for access panels, card readers, cameras, and alarm devices.
Documented inspection findings, non-conformance reports, and corrective actions, improving traceability and enabling faster issue resolution across project teams.
Partnered with engineers, project managers, and security integrators to troubleshoot installation discrepancies and maintain reliability across large-scale deployments.
Developed security system audit processes and validation tools, improving quality assurance workflows and identifying installation inconsistencies across projects.
Trained security integrators, project managers, and new QA inspectors on inspection protocols, security standards, and device validation procedures to improve team consistency and inspection accuracy.
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Physical Security Systems Administrator

TEKsystems at Meta
Sep 2017 - Sep 2019
Menlo Park, CA
Commissioned and configured Level 3 and Level 4 physical security devices, including access control panels, card readers, surveillance cameras, and alarm systems to ensure systems met technical and security standards prior to deployment.
Executed post-deployment lifecycle projects, including firmware upgrades, configuration updates, and global system standardization initiatives across enterprise physical security environments.
Performed technical diagnostics and system health audits to identify configuration discrepancies, device failures, and performance issues across enterprise security platforms.
Maintained enterprise physical security server environments and supporting network infrastructure, ensuring reliable communication between controllers, field devices (card readers, cameras, alarm inputs), and centralized security management platforms.
Responded to critical system outages and security incidents, troubleshooting hardware, software, and connectivity issues to restore operational security systems with minimal downtime.
Coordinated with security integrators, field technicians, and vendors to support device replacements, system repairs, and infrastructure upgrades across multiple facilities.
Led an 8-member team to develop and deploy a new system auditing framework, reducing project validation timelines from 9 months to 3 months.
Developed automation tools using Python and Excel, streamlining data collection and reporting workflows while improving accuracy and efficiency.
Created project tracking dashboards and KPI metrics to monitor deployment progress, system health, and operational performance across enterprise security environments.
Authored technical documentation, configuration standards, and operational procedures, establishing a centralized knowledge base for consistent system management and future deployments.
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Certified Nursing Assistant - NOC Shift

CreekView Health Center
Aug 2025 - Current
Pleasanton, CA
Provide overnight patient care for up to 20 patients while ensuring safety, comfort, and timely response to patient needs.
Perform routine hourly safety rounding and fall prevention monitoring to maintain a safe patient environment.
Obtain and record vital signs, intake/output, and patient observations, reporting abnormal findings to RN/LVN staff.
Monitor and assist with skin integrity checks and pressure injury prevention, including routine repositioning and reporting concerns to nursing staff.
Respond promptyly to patient call lights, assisting with toileting, repositioning, and mobility.
Assist patients with activities of daily living(ADLs) including hygiene dressing, grooming, and feeding.
Support safe patient mobility through transfers, ambulation, turning, and repositioning, using gait belts and hoyer lifts.
Provide continuous observation (1:1 sitter duties) for high-risk patients including dementia and fall risk patients.
Collaborate with RN/LVN staff and interdisciplinary care teams to support coordinated patient care and timely response to patient needs.
Assist with patient transport, ensuring safe movement between beds, wheelchairs, and care areas.
Maintain infection control standards, clean patient environments, and proper PPE use.
Prepare patient rooms and beds for admissions, post-surgical returns, transfers, and discharges to ensure readiness and support patient flow.
Document all care activities and patient interactions using facility charting systems (PointClickCare) with accuracy and timeliness.
Maintain patient care readiness by monitoring, organizing, and restocking unit supplies including PPE, linens, and hygiene materials to support efficient overnight operations.
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Student Nursing Assistant

Bay Area CNA School
May 2025 - Jun 2025
Pleasanton, CA
Assisted 11 to 14 residents on a daily basis with activities of daily living (ADLs) including bathing, dressing, grooming, and feeding as assigned.
Performed routin patient care, including hygiene, nutrition, elimination and monitoring intake and output(I/Os), while adhering to universal precautions to ensure patient safety and infection control.
Assisted fall risk patients with mobility using transfer techniques, gait belts, and mechanical lifts to ensure safety.
Demonstrated effective communication skills in high-stress situations, using compassion, patience, and active listening to support patients while maintaining a calm and quiet care environment.
Performed one-on-one sitter duties for high-risk residents, including those with dementia, ensuring continuous safety monitoring, fall prevention, and maintaining a calm, therapeutic environment.
Facilitated patient flow by preparing rooms, transporting patients, and coordinating admissions, transfers, and discharges.
Maintained awareness of multiple patient needs by answering call lights quickly, prioritizing care tasks to ensure patient safety, comfort, and satisfaction.
Proactively maintained cleanliness and supply readiness in patient rooms to promote a safe, efficient, and infection-free care environment.
Complied with HIPAA and SNF policies to maintain confidentiality, safety, and high standards of care.
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Administrative Assistant

San Jose State University
Jun 2014 - Jun 2017
San Jose, CA
Provided front-line customer service to students, faculty, and staff, addressing inquiries related to campus resources, academic programs, and administrative processes.
Assisted students with registration, course selection, and navigating campus services, ensuring a smooth and supportive experience.
Responded to phone, email, and in-person inquiries, delivering acurate information in a professional and courteous manner.
Resolved student and facility concerns efficiently, offering solutions and guidance on policies, procedures, and administrative tasks.
Processed paperwork, maintained student records, and handled confidential information in accordance with university policies and privacy regulations.
Fostered positive relationship with campus stakeholders by offering compassionate support and ensuring their needs were met in a timely manner.
Developed and maintained databases to store student information, generating detailed reports for department use.
Trained and supervised new employees each semester, ensuring consistent delivery of high-quality customer service.
Redesigned and managed the department website, improving user experience and accessibility.
Automated data entry processes by creating advanced Microsoft Excel spreadsheets with macros and Visual Basic, increasing efficiency and accuracy.
Collaborated with team members to implement strategies that improved operational efficiency and workflow.
Updated and enforced office policies and procedures, ensuring alignment with organizational standards.
Installed and configured computer hardware, software, and networks to support daily operations and enhance system performance.
Diagnosed and resolved software and hardware issues, providing timely solutions to minimize downtime.

Qualifications & Strengths

Licenses, Certifications & Skills

A quick overview of my credentials, technical tools, healthcare competencies, and transferable strengths across different environments.

Licenses & Certifications

Security Center - Omnicast Technical Certification CCURE 9000 System Installer/Maintainer Certification CCURE 9000 System Advanced Integrator Certification AXIS Certification (46874422) SQL Certification (RS57LFVSV5WP)

Platforms & Systems

CCURE 9000 Genetec PlanGrid BIM 360 ACC Build Google Workspace Tableau Power BI Python Java C/C++ SQL MSSQL HTML/CSS BlueBeam

Skills & Proficiency

Excel / Reporting Automation Advanced
Power BI Advanced
Tableau Advanced
Python Intermediate
Physical Security Systems Advanced
Technical Documentation Advanced

Licenses & Certifications

Certified Nursing Assistant (01334023) BLS Certified (vbhxda5w9uuejeqognvfmxdj)

Clinical Familiarity

Vital Signs Intake & Output ADLs Patient Transfers Fall Prevention Infection Control PointClickCare 1:1 Observation Medical Coding HIPAA Compliance Medical Terminology Dementia Memory Care Charting and Documentation (EHR) Hoyer Lift

Skills & Proficiency

Patient Safety & Rounding Advanced
Activities of Daily Living (ADLs) Advanced
Vital Signs & Observation Reporting Advanced
Infection Prevention / PPE Advanced
Patient Mobility & Transfers Intermediate
Charting / PointClickCare Intermediate

Professional Strengths

Cross-Functional Collaboration Process Improvement Training & Guidance Problem Solving Attention to Detail Adaptability

Familiar With

Project Coordination Stakeholder Communication Quality Assurance Audit Readiness Customer Support Documentation Standards

Skills & Proficiency

Communication Advanced
Organization Advanced
Time Management Advanced
Leadership / Team Support Intermediate to Advanced
Process Improvement Advanced